FAQ

We use premium Stanley/Stella bases made from certified organic cotton or recycled polyester. These pieces meet GOTS, OEKO-TEX® Standard 100, PETA Approved Vegan, and Fair Wear standards. Our artwear is produced using high-quality DTG printing and refined embroidery for a clean, long-lasting finish.

Our wall art is created with museum-grade giclée printing on archival paper, stretched canvas, or lightweight aluminium dibond. Frames and materials are sustainably sourced, including solid wood box frames, float-frame canvas, and UV-resistant metal panels. All artworks are crafted with water-based inks, conservation-grade components, and a 100+ year color guarantee.

Our artworks and artwear are built to last.

Museum-grade giclée artworks offer archival longevity of 80–100 years, maintaining their depth, clarity, and color stability over time. UV-resistant aluminium dibond pieces remain crisp even in bright environments.

Our DTG-printed and embroidered artwear is produced on high-quality bases that hold their structure and detail wash after wash, keeping the fabric soft and the design vibrant. Each piece is created to withstand everyday use while preserving its premium look and feel.

For the best longevity:

• wash at 30°C (gentle cycle)
• turn artwear inside-out before washing
• avoid bleach and harsh detergents
• avoid high-heat tumble drying
• iron inside-out (never on the print or embroidery)

Proper care keeps colors vibrant, fabric soft, and details sharp.

Yes. We prioritise responsible production throughout our entire process. Our partners follow strict ethical manufacturing standards, and all materials are sourced with sustainability in mind. We use low-impact inks, conservation-grade components, and a made-to-order model that minimises waste and avoids unnecessary stock.

Made-to-order ensures fresh production quality, avoids excess inventory, and supports a more sustainable approach.

Every piece is produced individually for you — intentional, precise, and never from old stock.

Choosing the right format depends on the atmosphere you want to create in your space. Here’s a quick guide:

• Box Frames (Framed Giclée Prints) - a clean, timeless look — ideal for bedrooms, living rooms, and gallery walls. The frame adds structure and elegance without overwhelming the artwork.
• Float-Frame Canvas - soft and atmospheric, perfect for larger walls or statement pieces. The floating gap creates a subtle, elevated finish and adds warmth and depth to the room.
• Aluminium Dibond - a minimalist, modern, and ultra-crisp aesthetic. Perfect for contemporary interiors, monochrome palettes, workspaces, and architectural environments. The finish delivers a sleek, gallery-grade presence.

If you’re unsure, feel free to send us a photo of your space — we’re happy to guide you.

Each artwear piece includes a detailed Size Guide with exact measurements. Compare it with a piece you already own or ask us for help if you prefer a specific fit (relaxed, true-to-size, or oversized).

• For a relaxed or slightly oversized feel, choose the larger size.
• For a closer fit, choose the smaller one.

If you’re unsure, we’re here to help you pick the best option.

For UK customers, everything is produced in the UK. For all other countries, your order is printed at the nearest available facility:

• Artwear (clothing & bags) - UK
• Framed Canvas - UK, EU, US, CA
• Metal (Dibond) - UK, US
• Box Frame - UK, EU, US

We currently deliver across Europe, the United Kingdom, the United States and Canada.

If your country is not listed at checkout, please contact us — we will gladly explore the possibility of arranging delivery to your location.

If a shipment is lost in transit, we’ll send a free replacement immediately. Every order includes tracking, and we follow delivery progress to ensure it arrives safely.

If anything arrives damaged, misprinted, or incorrect, we’ll replace it immediately — no return needed. Just send us a photo within 7 days so we can resolve it quickly and clearly.

Your experience matters, and we make sure every piece arrives in perfect condition.

Production typically takes:

• Artwear: up to 5 business days
• Artworks: around 3–5 business days, depending on the format

Once produced and shipped, delivery usually takes 3–7 business days within the UK or EU, depending on your location. You’ll receive a tracking number with your exact delivery window as soon as your order is on its way.

Yes, a tracking number will be sent to you by email as soon as your order ships.

You’ll be able to follow every step of the delivery and see your exact delivery window once the package is on its way.

Yes — as long as your order hasn’t entered production yet.

If you need to update your address or contact details, just message us as soon as possible and we’ll be happy to adjust it for you.

If an order contains different types of pieces, they may ship from different facilities.

This allows each item to arrive faster and in perfect condition. You’ll receive tracking for every shipment.

We accept the following secure payment methods:

• Visa / Mastercard
• PayPal
• Apple Pay
• Google Pay

All payments are processed safely at checkout using encrypted technology.

Absolutely.

All payments are handled by trusted third-party providers using industry-standard encryption and security protocols.

We do not store or have access to your credit card details.

You are charged at the moment you place your order.

Because each item is made-to-order, production begins shortly after payment is confirmed.

A payment may be declined for several reasons, including:

• insufficient funds
• incorrect card information
• card not enabled for international payments
• bank security blocks
• temporary connection issues

If the issue persists, we recommend contacting your bank or using an alternative method such as PayPal.

Yes.

Right after completing your purchase, you will receive an email confirmation with your order details.

If you don’t see it within a few minutes, please check your spam or promotions folder.

Changes or cancellations are only possible before production begins.

Production can start very quickly, so we cannot guarantee that modifications will be possible.

For urgent requests, please contact us as soon as possible at: contact@emanationart.com

Because each piece is made-to-order, we cannot accept returns or exchanges for size or preference.

However, we’re always here to help you choose the right size or artwork before ordering.

UK customers won't pay customs — all products are produced locally.

For other countries, import fees may apply when a product ships from outside your region. See below where each product is made:

• Artwear (clothing & bags) - UK
• Framed Canvas - UK, EU, US, CA
• Metal (Dibond) - UK, US
• Box Frame - UK, EU, US

Any customs or import charges that may apply are the responsibility of the recipient. If fees apply, your carrier will notify you when the shipment arrives in your country — you can check your local import rules in advance to know what to expect.

Because every piece is made-to-order, changes or cancellations are only possible before production begins.

Production can start very quickly after an order is placed, so cancellation cannot be guaranteed.

If you need to adjust anything, please reach out as soon as possible — we’ll do our best to help if timing allows.

If the order hasn’t entered production yet, we can update your information.

Message us as soon as possible and we’ll correct it for you.

Small delays can occur due to courier schedules, customs checks, or seasonal peaks.

If your order takes longer than expected, reach out to us — we’ll track it, update you, and ensure it reaches you.